Legal Document
Privacy Policy
WIRED Wellness, LLC
Effective Date: September 1, 2026
Welcome to WIRED Wellness, LLC (“WIRED Wellness,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, book services, make payments, or otherwise interact with WIRED Wellness.
WIRED Wellness provides psychotherapy, non-clinical coaching, and clinical supervision. Because these services may involve different types of information and different privacy requirements, this Privacy Policy should be read together with any applicable service-specific consent forms, agreements, and privacy notices.
1. Information We Collect
We may collect information you voluntarily provide through the WIRED Wellness website and services, including:
Name
Email address
Phone number
Billing and payment information
Information submitted through website forms or questionnaires
Information provided when scheduling or purchasing services
Information included in communications with WIRED Wellness
Information voluntarily provided in connection with coaching or other non-clinical services
We may also automatically collect certain technical information when you use our website, including:
IP address
Browser and device information
Pages visited
Cookies and similar technologies
Website usage and analytics data
Clinical psychotherapy information is handled separately in accordance with applicable privacy and healthcare requirements. Clinical records and documentation for psychotherapy services are maintained through Headway and are subject to applicable privacy protections and Headway's applicable privacy notices.
2. How We Use Information
Information may be used to:
Provide and administer services
Schedule appointments and manage bookings
Process payments and transactions
Respond to questions and communications
Provide customer and administrative support
Improve website functionality and user experience
Maintain website security
Prevent fraud or misuse
Communicate service-related information
Comply with applicable legal and regulatory requirements
We do not sell your personal information.
3. Clinical Psychotherapy Information
Psychotherapy is a clinical healthcare service and may involve protected health information (PHI). Clinical psychotherapy records and documentation are maintained through Headway in accordance with applicable privacy and security requirements.
Headway's applicable privacy notices explain how protected health information may be used and disclosed, as well as applicable client rights. This website Privacy Policy does not replace or supersede the applicable privacy notice for clinical services.
4. Coaching & Non-Clinical Services
WIRED Wellness coaching is a non-clinical service. Information voluntarily provided in connection with coaching may include personal, wellness, lifestyle, goal-related, or other non-clinical information.
Information related to coaching and other non-clinical services may be handled through WIRED Wellness and applicable third-party platforms in accordance with their respective privacy practices and applicable requirements.
Coaching and other non-clinical services should not be used to communicate urgent, emergency, or crisis-related information.
5. Cookies & Tracking Technology
Our website may use cookies, analytics tools, and similar technologies to support website functionality, understand website usage, and improve the user experience.
These technologies may collect information such as browser activity, device information, session data, general geographic information, and website interaction data.
You may adjust cookie settings through your browser. Disabling certain cookies may affect website functionality.
6. Third-Party Services
WIRED Wellness uses trusted third-party platforms and service providers to support website operations and business functions, including website hosting, non-clinical scheduling and booking, payment processing, email and other business communications, analytics, and administrative services.
GoHighLevel is used to support the WIRED Wellness website, non-clinical booking and scheduling, and business-related communications. Information submitted through these services may be collected and processed by GoHighLevel according to its applicable privacy and security practices.
Headway is used for clinical psychotherapy services, including clinical documentation and other applicable clinical, billing, telehealth, and administrative functions.
Third-party providers may collect, process, or store information as necessary to provide their services and according to their own privacy policies and security practices. WIRED Wellness is not responsible for the privacy practices of third-party websites or services that are outside of our control.
7. Payment Information
Payments made through the WIRED Wellness website may be processed through third-party payment providers, including Stripe, PayPal, Affirm, Klarna, and Afterpay. These providers may collect and process payment and transaction information in accordance with their own privacy policies and security practices.
WIRED Wellness does not store complete credit card numbers or full payment card information on its own website servers. Payment information is processed through the applicable third-party payment provider selected at checkout.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, use, disclosure, alteration, or loss.
However, no website, electronic communication, or method of internet transmission can be guaranteed to be completely secure.
9. International Visitors & Coaching Clients
WIRED Wellness coaching services may be available to clients located outside the United States. If you access our website or use applicable non-clinical services from another country, your information may be processed or stored in the United States.
Privacy protections and legal requirements may differ depending on your location.
10. Your Privacy Rights
Depending on your location and the type of information involved, you may have rights regarding your personal information, which may include the ability to:
Request access to certain information
Request correction of inaccurate information
Request deletion where legally permitted
Opt out of certain marketing communications
Ask questions about how your information is used
Requests may be directed to:
For clinical psychotherapy records or protected health information, additional rights and procedures may apply under HIPAA and other applicable laws. Please refer to the applicable clinical privacy notice.
11. Children's Privacy
WIRED Wellness's website and services are not intended for children under 18 unless otherwise specifically stated for a particular service.
We do not knowingly collect personal information from children under 18 through our website.
12. Links to Other Websites
Our website may contain links to third-party websites, platforms, or services. WIRED Wellness is not responsible for the privacy practices, content, or security of external websites.
We encourage you to review the privacy policies of any third-party services you choose to use.
13. Changes to this Privacy Policy
WIRED Wellness may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at [email protected] prior to booking services.
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Supporting women through life transitions with wellness, inspiration, restoration, empowerment, and discovery.
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